:root {
  --green: #2E3D34;
  --green-700: #1F2A24;
  --green-300: #C7A468;
  --green-50: #F1EFE8;
  --ink: #141A15;
  --muted: #7a7286;
  --line: #e9e3f0;
  --bg: #f7f5fb;
  --card: #ffffff;
  --green: #1f9d6b;
  --amber: #c9851f;
  --red: #c33;
  --blue: #2563c9;
  --radius: 14px;
  --shadow: 0 1px 3px rgba(30, 10, 50, .06), 0 8px 24px rgba(30, 10, 50, .05);
  font-synthesis: none;
}
* { box-sizing: border-box; }
html, body { margin: 0; height: 100%; }
body {
  font-family: -apple-system, "PingFang TC", "Noto Sans TC", "Segoe UI", Roboto, sans-serif;
  background: var(--bg); color: var(--ink); font-size: 14px; line-height: 1.55;
}
a { color: var(--green); text-decoration: none; }
button { font-family: inherit; cursor: pointer; }
.hidden { display: none !important; }

/* ── Login ─────────────────────────────── */
#login {
  position: fixed; inset: 0; display: grid; place-items: center;
  background: radial-gradient(1200px 600px at 70% -10%, #2E3D34 0%, #182219 55%, #0F1611 100%);
}
.login-card {
  width: 360px; background: var(--card); border-radius: 18px; padding: 34px 30px;
  box-shadow: 0 30px 80px rgba(0, 0, 0, .35);
}
.login-card .brand { display: flex; align-items: center; gap: 10px; margin-bottom: 6px; }
.login-card h1 { font-size: 19px; margin: 0; }
.login-card .slogan { color: var(--muted); font-size: 12px; letter-spacing: 2px; margin-bottom: 22px; }
.login-card label { display: block; font-size: 12px; color: var(--muted); margin: 14px 0 5px; }
.login-card input {
  width: 100%; padding: 11px 12px; border: 1px solid var(--line); border-radius: 10px; font-size: 14px;
}
.login-card input:focus { outline: none; border-color: var(--green-300); }
.login-card button {
  width: 100%; margin-top: 22px; padding: 12px; border: 0; border-radius: 10px;
  background: var(--green); color: #fff; font-size: 15px; font-weight: 600;
}
.login-err { color: var(--red); font-size: 12px; margin-top: 12px; min-height: 16px; }
.login-hint { color: var(--muted); font-size: 11px; margin-top: 16px; text-align: center; }

/* ── Shell ─────────────────────────────── */
#app { display: grid; grid-template-columns: 232px 1fr; height: 100vh; }
.sidebar {
  background: linear-gradient(180deg, #1F2A24 0%, #16201A 100%); color: #EDE9DE;
  display: flex; flex-direction: column; padding: 18px 14px; overflow: auto;
}
.sidebar .logo { display: flex; flex-direction: column; align-items: flex-start; gap: 4px; padding: 4px 8px 18px; }
.sidebar .logo .wl-side {
  display: block; height: 20px; width: 162px; background: #fff;
  -webkit-mask: url(/img/heya.svg) no-repeat left center / contain;
  mask: url(/img/heya.svg) no-repeat left center / contain;
}
.sidebar .logo b { font-size: 15px; color: #fff; }
.sidebar .logo small { display: block; font-size: 9px; letter-spacing: 2px; color: var(--green-300); }
.nav-group { font-size: 10px; letter-spacing: 1px; color: #8A8F85; margin: 16px 10px 6px; text-transform: uppercase; }
.nav-item {
  display: flex; align-items: center; gap: 10px; padding: 9px 11px; border-radius: 10px;
  color: #DCD5C4; font-size: 13.5px; margin-bottom: 2px; cursor: pointer; transition: .12s;
}
.nav-item:hover { background: rgba(255, 255, 255, .08); color: #fff; }
.nav-item.active { background: rgba(255, 255, 255, .16); color: #fff; font-weight: 600; }
.nav-item .ic { width: 18px; text-align: center; }
.sidebar .spacer { flex: 1; }
.sidebar .who { font-size: 12px; color: #CFC7B4; padding: 10px; border-top: 1px solid rgba(255, 255, 255, .1); }
.sidebar .who b { color: #fff; display: block; }
.sidebar .logout { color: #DCD5C4; font-size: 12px; cursor: pointer; padding: 6px 10px; }

main { overflow: auto; display: flex; flex-direction: column; }
.topbar {
  position: sticky; top: 0; z-index: 5; background: rgba(247, 245, 251, .9); backdrop-filter: blur(8px);
  display: flex; align-items: center; justify-content: space-between; padding: 16px 26px; border-bottom: 1px solid var(--line);
}
.topbar h2 { margin: 0; font-size: 18px; }
.topbar .sub { color: var(--muted); font-size: 12px; }
.status-pills { display: flex; gap: 8px; }
.pill { font-size: 11px; padding: 4px 10px; border-radius: 20px; border: 1px solid var(--line); background: #fff; color: var(--muted); }
.pill.on { color: var(--green); border-color: #bfe6d4; background: #f0faf5; }
.pill.off { color: var(--amber); border-color: #f0e2c2; background: #fdf8ee; }
#view { padding: 22px 26px 60px; }

/* ── Generic ───────────────────────────── */
.grid { display: grid; gap: 16px; }
.cols-2 { grid-template-columns: 1fr 1fr; }
.cols-3 { grid-template-columns: repeat(3, 1fr); }
.cols-4 { grid-template-columns: repeat(4, 1fr); }
@media (max-width: 1100px) { .cols-3, .cols-4 { grid-template-columns: 1fr 1fr; } }
.card { background: var(--card); border: 1px solid var(--line); border-radius: var(--radius); padding: 18px; box-shadow: var(--shadow); }
.card h3 { margin: 0 0 14px; font-size: 14px; }
.card .card-sub { color: var(--muted); font-size: 12px; margin: -8px 0 14px; }
/* 營運總覽 可調版面 */
.dash-grid { display: flex; flex-wrap: wrap; gap: 14px; align-items: stretch; }
.dash-w { position: relative; }
.dash-w.q { width: calc(25% - 10.5px); }
.dash-w.h { width: calc(50% - 7px); }
.dash-w.t { width: calc(33.333% - 9.34px); }
.dash-w > .kpi, .dash-w > .card { height: 100%; box-sizing: border-box; }
.dash-grid.editing .dash-w { outline: 1.5px dashed var(--green-300, #C7A468); border-radius: var(--radius); cursor: grab; padding-top: 2px; }
.dash-grid.editing .dash-w.dragging { opacity: .4; }
.dash-ctl { display: flex; justify-content: space-between; align-items: center; font-size: 11px; color: var(--muted); padding: 4px 6px 6px; }
.dash-x { border: none; background: #fde7e4; color: #c0392b; border-radius: 6px; cursor: pointer; font-size: 11px; padding: 1px 8px; }
@media (max-width: 980px) { .dash-w.q { width: calc(50% - 7px); } .dash-w.h, .dash-w.t { width: 100%; } }

/* ── 手機直式（窄螢幕）優化 ─────────────────── */
.nav-toggle { display: none; }
.nav-backdrop { display: none; }
@media (max-width: 640px) {
  /* 側邊選單改為滑出式抽屜，主內容佔滿寬 */
  #app { grid-template-columns: 1fr; }
  .sidebar { position: fixed; top: 0; left: 0; bottom: 0; width: 250px; max-width: 82vw; z-index: 60; transform: translateX(-100%); transition: transform .22s ease; }
  #app.nav-open .sidebar { transform: translateX(0); box-shadow: 8px 0 30px rgba(0, 0, 0, .35); }
  #app.nav-open .nav-backdrop { display: block; position: fixed; inset: 0; background: rgba(15, 5, 25, .45); z-index: 55; }
  /* 頂列漢堡鈕 + 內距收斂 */
  .nav-toggle { display: inline-flex; align-items: center; justify-content: center; width: 38px; height: 38px; border: 1px solid var(--line); border-radius: 10px; background: #fff; font-size: 18px; cursor: pointer; margin-right: 10px; flex-shrink: 0; }
  .topbar { padding: 10px 12px; }
  .topbar h2 { font-size: 16px; }
  .topbar .sub { display: none; }
  .status-pills { display: none; }
  #view { padding: 14px 12px 24px; }
  /* 多欄改單欄 */
  .cols-2, .cols-3, .cols-4 { grid-template-columns: 1fr; }
  .grid { gap: 12px; }
  .dash-w.q, .dash-w.h, .dash-w.t { width: 100%; }
  /* 表格：卡片內橫向捲動，欄位不被擠壓 */
  .card { overflow-x: auto; }
  .card table { min-width: 460px; }
  table { font-size: 12px; }
  /* 登入卡 */
  .login-card { width: 100%; max-width: 92vw; }
  /* 收件匣：清單與對話「切換」顯示（非並排堆疊），避免點顧客後對話落在清單下方看不到 */
  .inbox { display: block; height: auto; border: none; background: transparent; overflow: visible; }
  .inbox .chat, .inbox .contact-panel { display: none; }        /* 預設只顯示顧客清單 */
  .inbox.show-chat .conv-list { display: none; }                /* 點顧客 → 隱藏清單、顯示對話 */
  .inbox.show-chat .chat { display: flex; }
  .inbox.show-chat .contact-panel { display: block; }           /* 對話下方顯示顧客資訊 */
  .inbox.show-chat.hide-info .contact-panel { display: none; }  /* 👤 收合 → 隱藏顧客資訊、對話佔滿（手機預設收合）*/
  .inbox.show-chat:not(.hide-info) .chat { height: 50vh; height: 52dvh; }  /* 展開顧客資訊時縮短對話，讓下方資訊看得到 */
  .conv-list { border: 1px solid var(--line); border-radius: var(--radius); max-height: none; margin-bottom: 12px; background: #fff; }
  /* 對話填滿可視高度（收合顧客資訊時）：對話紀錄不再被壓縮、下方不留白 */
  .chat { height: 74vh; height: calc(100dvh - 144px); min-height: 320px; border: 1px solid var(--line); border-radius: var(--radius); background: #fff; margin-bottom: 12px; }
  .contact-panel { border: 1px solid var(--line); border-radius: var(--radius); background: #fff; }
  .inbox-back { display: inline-flex !important; }               /* 返回清單鈕：僅手機顯示 */
  .chat-head { flex-wrap: wrap; gap: 6px; }                      /* 標題列按鈕窄螢幕換行、不被切掉（含 👤 收合鈕）*/
  .chat-head .row { flex-wrap: wrap; }
  /* ── 手機對話「接管」畫面：隱藏清單相關 chrome、對話填滿、顧客資訊改底部浮出 ── */
  body.m-chat #service-tabs { display: none; }                   /* 隱藏上方分頁（收件匣/營運…）*/
  body.m-chat #inbox-filters { display: none; }                  /* 隱藏篩選＋搜尋 */
  body.m-chat #view { padding-top: 8px; }
  body.m-chat .chat,
  body.m-chat .inbox.show-chat:not(.hide-info) .chat { height: 74vh; height: calc(100dvh - 96px); }  /* 對話填滿，且面板浮出時也不縮 */
  body.m-chat .inbox.show-chat .contact-panel { display: none; } /* 覆蓋堆疊：預設不佔位 */
  body.m-chat .inbox.show-chat:not(.hide-info) .contact-panel {  /* 展開 → 底部浮出面板（滿版，不擠壓對話）*/
    display: block; box-sizing: border-box; position: fixed; left: 0; right: 0; bottom: 0; top: auto; width: 100%;
    max-height: 76vh; max-height: 76dvh; z-index: 70; overflow: auto;
    border: none; border-top: 1px solid var(--line); border-radius: 18px 18px 0 0; background: #fff; padding: 16px 16px 28px;
    box-shadow: 0 -8px 40px rgba(0, 0, 0, .3);
  }
  body.m-chat .inbox.show-chat:not(.hide-info) .contact-panel::before {  /* 抓取條 */
    content: ''; display: block; width: 40px; height: 4px; border-radius: 3px; background: var(--line); margin: 0 auto 14px;
  }
  /* 滿版底部面板的 label/value 靠左並排（取代 space-between，避免超寬間距/值被推到最右）*/
  body.m-chat .inbox.show-chat:not(.hide-info) .contact-panel .kv { justify-content: flex-start; gap: 10px; }
  body.m-chat .inbox.show-chat:not(.hide-info) .contact-panel .kv > :first-child { min-width: 84px; flex: 0 0 auto; }
  /* 旅程編輯器寬版在手機用滿版 */
  .modal.modal-wide { width: 92vw; }
}

.kpi { background: var(--card); border: 1px solid var(--line); border-radius: var(--radius); padding: 16px 18px; box-shadow: var(--shadow); }
.kpi .label { color: var(--muted); font-size: 12px; }
.kpi .value { font-size: 26px; font-weight: 700; margin-top: 4px; }
.kpi .value small { font-size: 13px; color: var(--muted); font-weight: 400; }
.kpi .delta { font-size: 11px; color: var(--green); }

.btn { padding: 8px 14px; border: 1px solid var(--line); border-radius: 9px; background: #fff; font-size: 13px; color: var(--ink); }
.btn:hover { border-color: var(--green-300); }
.btn.primary { background: var(--green); color: #fff; border-color: var(--green); }
.btn.primary:hover { background: var(--green-700); }
.btn.sm { padding: 5px 10px; font-size: 12px; }
.btn.ghost { background: transparent; border-color: transparent; color: var(--green); }
.btn.danger { color: var(--red); border-color: #f0cccc; }
.row { display: flex; gap: 10px; align-items: center; }
.between { justify-content: space-between; }
.wrap { flex-wrap: wrap; }
.muted { color: var(--muted); }
.right { text-align: right; }
.mt { margin-top: 14px; }

input, select, textarea {
  font-family: inherit; font-size: 13px; padding: 8px 10px; border: 1px solid var(--line);
  border-radius: 9px; background: #fff; color: var(--ink);
}
input:focus, select:focus, textarea:focus { outline: none; border-color: var(--green-300); }
textarea { width: 100%; resize: vertical; }
label.fld { display: block; font-size: 12px; color: var(--muted); margin: 12px 0 5px; }

table { width: 100%; border-collapse: collapse; font-size: 13px; }
th { text-align: left; color: var(--muted); font-weight: 500; font-size: 12px; padding: 8px 10px; border-bottom: 1px solid var(--line); }
td { padding: 10px; border-bottom: 1px solid var(--line); vertical-align: middle; }
tr.clickable:hover { background: var(--green-50); cursor: pointer; }

.badge { display: inline-block; font-size: 11px; padding: 2px 9px; border-radius: 20px; background: var(--green-50); color: var(--green); white-space: nowrap; }
.badge.gray { background: #f0eef3; color: var(--muted); }
.badge.green { background: #eaf7f0; color: var(--green); }
.badge.amber { background: #fdf3e2; color: var(--amber); }
.badge.red { background: #fbeaea; color: var(--red); }
.badge.blue { background: #eaf0fb; color: var(--blue); }
.tag-chip { display: inline-flex; align-items: center; gap: 5px; font-size: 11px; padding: 2px 8px; border-radius: 20px; background: var(--green-50); color: var(--green); margin: 2px; }
.tag-chip .x { cursor: pointer; opacity: .55; }
.tag-chip .x:hover { opacity: 1; }

.tabs { display: flex; gap: 4px; border-bottom: 1px solid var(--line); margin-bottom: 18px; flex-wrap: wrap; }
.tab { padding: 9px 14px; font-size: 13.5px; color: var(--muted); border-bottom: 2px solid transparent; cursor: pointer; }
.tab.active { color: var(--green); border-bottom-color: var(--green); font-weight: 600; }

/* ── Drawer / Modal ────────────────────── */
.overlay { position: fixed; inset: 0; background: rgba(20, 6, 33, .42); z-index: 40; display: grid; }
.drawer { position: fixed; top: 0; right: 0; bottom: 0; width: 460px; background: var(--bg); z-index: 50; box-shadow: -10px 0 40px rgba(0, 0, 0, .2); overflow: auto; padding: 22px; }
.modal { background: var(--card); border-radius: 16px; width: 560px; max-width: 92vw; max-height: 88vh; overflow: auto; margin: auto; padding: 24px; z-index: 50; box-shadow: 0 30px 80px rgba(0, 0, 0, .3); }
.modal.modal-wide { width: 980px; max-height: 92vh; }
.modal h3 { margin: 0 0 4px; }

/* ── Chat (客服) ───────────────────────── */
/* 三欄格線僅桌面（≥641px）；手機由 @media(max-width:640px) 的 display:block 接管，避免格線把面板擠成細條 */
@media (min-width: 641px) {
  .inbox { display: grid; grid-template-columns: 320px 1fr 330px; gap: 0; height: calc(100vh - 200px); border: 1px solid var(--line); border-radius: var(--radius); overflow: hidden; background: #fff; }
  .inbox.hide-info { grid-template-columns: 320px 1fr; }     /* 顧客資訊收合 → 對話佔滿 */
  .inbox.hide-info .contact-panel { display: none; }
}
.conv-list { border-right: 1px solid var(--line); overflow: auto; }
.conv-item { padding: 12px 14px; border-bottom: 1px solid var(--line); cursor: pointer; }
.conv-item:hover { background: var(--green-50); }
.conv-item.active { background: var(--green-50); border-left: 3px solid var(--green); }
.conv-item .nm { font-weight: 600; font-size: 13.5px; display: flex; justify-content: space-between; }
.conv-item .pv { color: var(--muted); font-size: 12px; white-space: nowrap; overflow: hidden; text-overflow: ellipsis; margin-top: 2px; }
/* 收件匣：進線通道標示 + 未讀徽章 */
.conv-item .ci-head { display: flex; align-items: center; justify-content: space-between; gap: 6px; margin-bottom: 5px; }
.ch-chip { display: inline-flex; align-items: center; gap: 3px; font-size: 10.5px; font-weight: 700; padding: 1px 8px; border-radius: 20px; background: #f0eef3; color: var(--muted); line-height: 1.7; white-space: nowrap; }
.ch-chip.ch-line  { background: #e6f6ea; color: #06962c; }
.ch-chip.ch-web   { background: #eaf0fb; color: var(--blue); }
.ch-chip.ch-voice { background: #F4F1EA; color: var(--green); }
.ch-chip.ch-wa    { background: #e6f6ea; color: #1aa34a; }
.ch-chip.ch-fb    { background: #e9effb; color: #1a5fd0; }
.ch-chip.ch-ig    { background: #fce9f1; color: #B0894A; }
.ch-chip.ch-sms   { background: #fdf3e2; color: var(--amber); }
.unread-badge { display: inline-flex; align-items: center; justify-content: center; min-width: 19px; height: 19px; padding: 0 6px; border-radius: 20px; background: var(--red); color: #fff; font-size: 11px; font-weight: 800; box-shadow: 0 1px 3px rgba(204, 51, 51, .35); }
.conv-item.unread { background: #fffcf5; }
.conv-item.unread:hover { background: #fdf6ea; }
.conv-item.unread .nm { font-weight: 800; }
.conv-item.unread .pv { color: var(--ink); font-weight: 600; }
.chat { display: flex; flex-direction: column; overflow: hidden; }
.inbox-back { display: none; }  /* 返回鈕預設隱藏，僅手機直式顯示（見 @media 640px） */
.chat-head { padding: 12px 16px; border-bottom: 1px solid var(--line); display: flex; justify-content: space-between; align-items: center; }
.chat-body { flex: 1; overflow: auto; padding: 18px; background: #faf8fd; display: flex; flex-direction: column; gap: 10px; }
.msg { max-width: 74%; padding: 9px 13px; border-radius: 14px; font-size: 13.5px; white-space: pre-wrap; word-break: break-word; }
.msg .meta { font-size: 10px; opacity: .6; margin-top: 4px; }
.msg.customer { align-self: flex-start; background: #fff; border: 1px solid var(--line); border-bottom-left-radius: 4px; }
.msg.agent { align-self: flex-end; background: var(--green); color: #fff; border-bottom-right-radius: 4px; }
.msg.ai { align-self: flex-end; background: #efe7f7; color: var(--ink); border: 1px solid #EFECE6; border-bottom-right-radius: 4px; }
.msg.system { align-self: center; background: #fff5e6; color: var(--amber); font-size: 12px; border: 1px solid #f0e2c2; }
.chat-input { border-top: 1px solid var(--line); padding: 12px; }
.chat-input .tools { display: flex; gap: 6px; margin-bottom: 8px; flex-wrap: wrap; }
.chat-input textarea { border: 1px solid var(--line); border-radius: 10px; }
.contact-panel { border-left: 1px solid var(--line); overflow: auto; padding: 16px; background: #fff; }
.contact-panel .avatar { width: 54px; height: 54px; border-radius: 50%; background: var(--green-50); color: var(--green); display: grid; place-items: center; font-size: 22px; font-weight: 700; }
.kv { font-size: 12.5px; display: flex; justify-content: space-between; padding: 6px 0; border-bottom: 1px dashed var(--line); }
.kv span { color: var(--muted); }

/* ── Journey steps ─────────────────────── */
/* 自動旅程：卡片流程摘要（分支感知） */
.jflow { display: flex; align-items: center; flex-wrap: wrap; gap: 2px; }
.jchip { width: 26px; height: 26px; border-radius: 8px; display: grid; place-items: center; background: var(--green-50); font-size: 14px; }
.jarrow { color: var(--muted); font-size: 13px; margin: 0 1px; }
/* 自動旅程：分支編輯器節點卡 */
.jb-node { border: 1px solid var(--line); border-radius: 10px; padding: 8px 10px; margin-bottom: 8px; background: #fff; }
.jb-node-h { display: flex; align-items: center; gap: 8px; }
.jb-node-h .jb-type { width: 150px; }
.jb-node-h > button { margin-left: auto; }
.jb-badge { font-size: 11px; font-weight: 700; color: var(--green); background: var(--green-50); border-radius: 12px; padding: 2px 9px; white-space: nowrap; }
.jb-node-b { margin-top: 8px; display: flex; align-items: center; gap: 6px; flex-wrap: wrap; }
.jb-rt { margin-top: 8px; font-size: 12px; color: var(--muted); display: flex; align-items: center; gap: 6px; flex-wrap: wrap; }
.jb-opt { display: flex; align-items: center; gap: 5px; flex-wrap: wrap; margin: 5px 0 5px 12px; }
/* 自動旅程：視覺化流程預覽 */
.jb-preview { border: 1px solid var(--line); border-radius: 10px; background: #faf8fd; padding: 8px; margin-bottom: 6px; max-height: 380px; overflow: auto; }
.jb-flash { animation: jbflash 1.2s ease; }
@keyframes jbflash { 0%, 100% { box-shadow: none; } 30% { box-shadow: 0 0 0 3px var(--green-300); } }
/* 自動旅程：成效漏斗面板 */
.jf-stats { display: flex; gap: 8px; margin: 6px 0 12px; }
.jf-stat { flex: 1; background: var(--green-50); border-radius: 10px; padding: 8px 6px; text-align: center; }
.jf-num { font-size: 20px; font-weight: 800; color: var(--green); }
.jf-lab { font-size: 11px; color: var(--muted); margin-top: 2px; }
.jf-hi { display: flex; gap: 10px; margin-bottom: 6px; }
.jf-hi > div { flex: 1; background: #fff; border: 1px solid var(--line); border-radius: 10px; padding: 10px 12px; }
.jf-hinum { font-size: 20px; font-weight: 800; color: var(--green); }
.jf-sec { font-size: 12px; font-weight: 700; color: var(--ink); margin: 14px 0 6px; }
.jf-choice { background: #faf8fd; border-radius: 10px; padding: 9px 11px; margin-bottom: 8px; }
.jf-optrow { display: flex; align-items: center; gap: 8px; margin: 4px 0; }
.jf-optlab { width: 118px; font-size: 12px; flex-shrink: 0; }
.jf-bar { flex: 1; height: 12px; background: var(--line); border-radius: 6px; overflow: hidden; }
.jf-fill { height: 100%; background: var(--green); border-radius: 6px; }
.jf-optn { width: 76px; text-align: right; font-size: 11px; color: var(--muted); flex-shrink: 0; }

/* ── Studio / insight ──────────────────── */
.studio-result { background: linear-gradient(160deg, #16201A, #2E3D34); color: #fff; border-radius: 16px; padding: 22px; }
.studio-result .insight { font-size: 18px; font-weight: 700; line-height: 1.5; }
.studio-result .sec { margin-top: 14px; }
.studio-result .sec .h { font-size: 11px; letter-spacing: 1px; color: var(--green-300); text-transform: uppercase; }
.studio-result .action { background: rgba(255, 255, 255, .1); border-radius: 10px; padding: 10px 12px; margin-top: 8px; }
.chip { display: inline-block; padding: 6px 12px; border: 1px solid var(--line); border-radius: 20px; font-size: 12.5px; margin: 4px 4px 0 0; cursor: pointer; background: #fff; }
.chip:hover { border-color: var(--green-300); }
.insight-card { border-left: 4px solid var(--green); }
.insight-card.risk { border-left-color: var(--amber); }
.bar-row { display: flex; align-items: center; gap: 10px; margin: 6px 0; font-size: 12px; }
.bar-row .track { flex: 1; height: 8px; background: var(--green-50); border-radius: 6px; overflow: hidden; }
.bar-row .fill { height: 100%; background: var(--green); }

#toast { position: fixed; bottom: 24px; left: 50%; transform: translateX(-50%); background: var(--ink); color: #fff; padding: 11px 18px; border-radius: 10px; font-size: 13px; z-index: 99; opacity: 0; transition: .25s; pointer-events: none; }
#toast.show { opacity: 1; bottom: 34px; }
.spinner { display: inline-block; width: 16px; height: 16px; border: 2px solid var(--green-50); border-top-color: var(--green); border-radius: 50%; animation: spin .7s linear infinite; }
@keyframes spin { to { transform: rotate(360deg); } }
.empty { text-align: center; color: var(--muted); padding: 40px; font-size: 13px; }

/* ── 站內通知鈴鐺 ───────────────────────── */
.notif-wrap { position: relative; }
.notif-bell { background: #fff; border: 1px solid var(--line); border-radius: 10px; width: 40px; height: 36px; font-size: 16px; position: relative; }
.notif-bell:hover { border-color: var(--green-300); }
.notif-dot { position: absolute; top: -7px; right: -7px; background: var(--red); color: #fff; border-radius: 10px; font-size: 10px; font-weight: 700; min-width: 17px; height: 17px; display: inline-grid; place-items: center; padding: 0 4px; }
.notif-panel { position: absolute; right: 0; top: 44px; width: 330px; background: #fff; border: 1px solid var(--line); border-radius: 14px; box-shadow: 0 14px 44px rgba(30, 10, 50, .18); z-index: 60; overflow: hidden; }
.notif-list { max-height: 400px; overflow: auto; }
.notif-item { display: flex; gap: 10px; padding: 11px 12px; border-bottom: 1px solid var(--line); }
.notif-item:last-child { border-bottom: 0; }
.notif-item.unread { background: var(--green-50); }
.notif-item .ni-ic { font-size: 16px; line-height: 1.4; }
.notif-item .ni-title { font-size: 13px; font-weight: 600; }
.notif-item .ni-body { font-size: 12px; color: var(--muted); margin-top: 1px; white-space: nowrap; overflow: hidden; text-overflow: ellipsis; }
.notif-item .ni-time { font-size: 11px; color: var(--green-300); margin-top: 2px; }